Domino's Pizza

Reviews about Domino's Pizza

• 1 / 5

  By Dana Page
  My son was completely taken advantage of at the Dominos located in the Wheaton Park Shopping Center. My13 y/o ordered a pizza & soda but when the driver arrived he didn't bring the soda never-the-less my son handed the driver a twenty dollar bill to pay for his $12.52 pizza. The driver said he only had $3 change. Now, my son is a tipper because I always told him to leave a tip because they still provided a service. I've always encouraged 15% for okay service and 20% for great. I showed him the trick to calculate how to reach the amount so he knew a $4 tip was inflated PLUS they messed up his order. When the driver left my son called the store to let them know he didn't get the soda or his change. He was told they'd send the driver back. I got home hours later & called to see if they got busy and forgot. The mgr. "Ned" answered the phone and I explained the situation...He was unapologetic and decided to hand the phone to the very driver who took advantage of my son. That was okay I really expected him to say he'd bring the change but when the driver told me my son told him it was okay to keep the change I was shocked. I said he's a child, what do you think he would say? He then told me a child is 10 or younger so I was completely done with him and his response. I teach my children to respect adults and he did the right thing by reaching out to the store to resolve his issue but unfortunately he encountered "Ned" a childish idiot. At this point I asked to speak to a mgr and a guy who said his name was Ned got on the phone and said "lady what do you want? At that point I was furious last time I checked the fast food industry was a service industry - Right??? Completely shocked by his demeanor I decided to go to the store so he could see I am a mother, professional in appearance and yes, I am my child's protector. What's right is right plus whatever happened to the golden rule??? Wow??? I drove to the store and asked to speak to Ned the mgr, who was a young guy with black glasses He was talking down to me in front of at least 6 other workers who I guess felt it was okay because none of them spoke up. Yes, I put Ned on BLAST but not one time did anyone say anything in the defense of doing what was right. I asked for my son's change and Ned began to tell me he didn't know how much he was supposed to get. I let him know he got $3 from his shady driver who claimed he didn't have any change...He then took his time and handed me $4 the whole time taunting me as if it wasn't worth it and I agree...Why would the driver take such a small amount from a child. But think about it...if he does that 25 times in the day that's an add'l $100 in his pocket at least. As I was pulling out of the driveway another driver was entering so I asked him if Ned was the mgr he said no it's Gary. At that time, another employee pulled him inside store so he couldn't talk to me any further. I really wanted to give him the $4 but they went back into the store.
  March 09, 2017
• 2 / 5

  By ETL Dev
  Bad pizza experience at this store. This is my second bad experienece with the same store. They do not add cheese. Pizza contains just tomota sauce and hardly any cheese. Plus they DO NOT call when the pizza is ready for pickup or send any email/text for the same. I will not visit this location ever.
  
  Complained about the same to store representative but received the coldest expression ever.
  
  Spare your money and time and avoid this location.
  September 28, 2016
• 1 / 5

  By Muhammad Fadjri
  I didn't get my order! First I was happy looking at the tracking feature, but it turned out to be lie! Worst domino I've ever known!
  July 28, 2016